‘Quality is key’ for Bristol’s lifestyle-savvy hotels

Top quality hotel accommodation is a key factor in Bristol’s success in attracting thousands more visitors every year – despite a steep increase in new venues coming on stream which will provide hundreds of new rooms.

Bristol’s leading hotels have spent £ millions ensuring their accommodation and facilities continues to meet the higher expectations of tourist and business visitors to the city.

Raphael Herzog, General Manager at De Vere Tortworth Court and spokesman for Bristol Hoteliers Association said: “Each of our member hotels has invested heavily in order to maintain their appeal to today’s lifestyle-savvy visitor and business guest.

“There isn’t a hotel in the city which can afford to rest on its laurels and previous reputation – especially with so many new hotels due to be built in the city over the coming months and years. They have had to evolve and improve to remain competitive in a fast-growing market.”

Raphael Herzog said investment in the UK hotels industry had reached a whopping £7.4 billion in the UK last year and Bristol remains a ready market for further investment, with up to seven new hotels on the stocks.

“Hospitality operators have invested heavily in refurbishing their properties to ensure they are providing the levels of quality and service expected by today’s guests, providing top class facilities for leisure and business visitors. This is critical in positioning Bristol as a top-class destination for leisure breaks and residential conference bookings.

“None of our hotels can stand still in this market place. People expect the highest standards of accommodation and facilities and our hoteliers have dug deep to ensure they get them.”

Significant hotel refurbishments include:

De Vere Tortworth Court
“The hotel underwent a full £6 million refurbishment focused on the stunning grade II listed mansion house building, updating all public spaces, meeting spaces, outdoor and all the mansion house bedrooms. There is a further plan in the pipeline toward the end of this and next year.”

Doubletree by Hilton Bristol City Centre
“Doubletree spent £650,000 on their City Centre hotel three years ago. First phase was converting three small meeting rooms on the first floor into five additional double rooms.
“They have also converted their old casino, which had been closed for about 10 years, into four meeting rooms and a Boardroom.”

Grand Mercure
“The Mercure Bristol Grand has refurbished 75 per cent of its bedrooms, Keepers Restaurant, Conference Rooms and reception all in 2017 Q1. More recently they have completed a full 4th floor refurbishment of all single rooms to cosy doubles. Total investment was £8.5 million.”

Marriott Royal
“All bedrooms, event spaces, restaurant and public areas have been renovated in the last 18 months.”

Clifton Group hotels
“Over the last three years the owners have been refurbishing The Clifton Hotel on a rolling basis – the project completed in January. The total cost was in the region of £300-£320,000. The refurbishment was aimed at improving the standard of all the rooms in the hotel and as a consequence they have been upgraded from a 2-star to a 3-star hotel by the AA.”

Similarly, The Avon Gorge hotel went through an extended refurbishment of public space, conference facilities, restaurant and bedrooms.

Raphael Herzog concluded: “In addition to the many millions of pounds invested in to the city’s existing hotels, the new Village and Harbour Hotels were opened, representing further investment in Bristol and demonstrating the industry’s confidence in our city.

“The new Village Hotel opposite the Brabazon site includes a state-of-the-art gym which underlines the commitment to a new generation of guests who aren’t content with an old pool and sauna.”

Bristol Hoteliers Association represents 40 hotels in the city providing more than 4,000 beds for tourists and business guests.



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