Bookassist Client Gleneagle Hotel Group Wins Innovative Award at 2019 Irish Tourism Industry Awards

(add names here) Left
to right: Valerie Steinbeck (Group Marketing & E-commerce
Manager), Fionnbar Walsh (Business Development Manager Associations
for Killarney Convention Centre), Orla Steinbeck (Gleneagle Group
Health & Safety Manager)

Killarney based Gleneagle Hotel group has won the Best
Innovative Place to Stay award at the inaugural Irish Tourism
Industry Awards. The event encourages, recognises and celebrates
excellence in the tourism sector.

The Best Innovative Place to Stay award award is presented to a
business or organisation that has successfully developed and
promoted a unique, creative and exciting innovation within
overnight accommodation.

15 winning companies were selected as best in their category
from 75 shortlisted finalists.

Commenting on the award Valerie Steinbeck, Group Marketing
and E-commerce Manager,
said:

“The ethos behind The Gleneagle Group is to be more than just
a group of hotels, to offer more to our guests and to do more for
them too. And so, in August 2015, in a new departure for us and a
first in the Irish accommodation sector, we embarked on our most
innovative project yet – to make our properties an accessible,
welcoming and supportive environment for everyone.

We adopted a series of improvements and innovations to ensure
our guests experience an unbroken chain of accessibility whilst on
their customer journey with us. Our customer experiences begin via
our advertising, websites or call centre. Each of these areas have
been specifically engineered to be as user friendly as
possible.

Many thanks to Bookassist for working with is in developing our
websites to surpass ENAT compliance requirements and also the Level
AA Conformance to Web Accessibility Guidelines”

Source: FS – All-Hotels-Blogs
Bookassist Client Gleneagle Hotel Group Wins Innovative Award at 2019 Irish Tourism Industry Awards