Announcing Paolo Torchio as NextGuest’s Chief Operating Officer

NextGuest welcomes
Paolo Torchio as its Chief Operating Officer, with the overarching
goal of creating more synergies between the company’s four
pillars: NextGuest Digital, CRM, Labs, and Consulting. Together
they form an integrated platform that provides hoteliers with a
comprehensive set of services, allowing hotel brands to make the
most of their marketing dollars and connect with their guests
across all digital touchpoints.

When asked what appealed to him most about the role, Torchio
replied, “I’m most excited about the breadth of offerings
NextGuest is building. We’re doing something that will truly set
us apart from anything else in the industry.” He added that he
was looking forward to being part of a leadership team he described
as “truly the A team of travel MarTech.”

Prior to joining NextGuest, Torchio served as Vice President of
Digital & E-commerce at Two Roads Hospitality, as well as Vice
President of Digital at Hyatt, where he oversaw digital marketing,
e-commerce, loyalty, and CRM services for the lifestyle hotel
portfolio. He also spent 12 years at E-site Marketing and Sabre
Hospitality, both as Vice President of Digital, where he lead
account management, sales, and product management departments,
before transitioning to Vice President of Hospitality Product
Management, where he was responsible for central reservation and
distribution systems, e-commerce platforms, property management
systems, and digital marketing services.

“Paolo is a one-of-a-kind hospitality industry technology
executive,” said Felix Laboy, Executive Chairman of NextGuest.
“He will be able to create synergy between the company’s four
pillars, take our product road maps to the next level, and
streamline operations across all teams. The efficiencies he
produces make room for elevated customer service and

With the addition of Torchio to facilitate the integration of
the company’s divisions and future acquisitions, NextGuest
continues to solidify itself as the premier provider of digital
services and innovations in the hospitality industry.

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Paolo Torchio as NextGuest’s Chief Operating Officer
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Source: FS – All – Hotels – News
Announcing Paolo Torchio as NextGuest’s Chief Operating Officer